Shipping policy

At The Carz Mart, we aim to deliver your orders quickly, safely, and reliably.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Locations

We currently offer shipping nationwide. Delivery availability may vary depending on the customer’s location.

Delivery Time

Estimated delivery time is 3–5 business days, depending on your city and courier service. Delivery times are estimates and may vary due to unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before order confirmation.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, where applicable.

Delays

The Carz Mart is not responsible for delays caused by courier companies, weather conditions, or other factors beyond our control.

Incorrect Address

Please ensure your shipping address and contact details are correct.The Carz Mart will not be responsible for orders delayed or undelivered due to incorrect information provided by the customer.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear images so we can assist you promptly.

Contact Us

For any shipping-related questions, please contact us through our website or customer support channels.